Last updated: February 2026

Privacy Policy

Who We Are

This website is operated by Christopher Millson, doing business through Crown Mosaic Holdings LLC. Our website address is https://christophermillson.com. This policy describes how we collect, use, and protect information when you interact with our website and services.

Information We Collect

When you submit the OPERATE Diagnostic intake form, we collect the information you provide directly, including your name, email address, company name, role, and responses to diagnostic questions. This information is necessary to perform the structural assessment you have requested.

When you use our contact form, we collect your name, email address, and message content. We use this information solely to respond to your inquiry.

We do not collect financial information directly through this website. Payment processing is handled by third-party processors, and we do not store credit card numbers or banking details on our servers.

How We Use Your Information

Information collected through intake forms is used exclusively to prepare your OPERATE Diagnostic report and to communicate with you regarding your engagement. We do not use your data for marketing purposes unless you have explicitly opted in to receive communications.

Diagnostic responses may be used in aggregate, anonymized form to improve our assessment methodology. Individual responses are never shared publicly or with other clients.

Data Storage and Security

Your data is stored using industry-standard cloud infrastructure with encryption in transit and at rest. Access to client data is restricted to Christopher Millson and authorized systems required for report generation. We retain engagement data for a period of three years following completion of services, after which it is securely deleted unless otherwise agreed in writing.

Cookies

This website uses essential cookies required for site functionality. We do not use advertising cookies or third-party tracking pixels. If you submit a form, a session cookie may be set temporarily to process your submission. Analytics, if enabled, use anonymized data collection only.

Third-Party Services

We use the following third-party services in the course of operating this website and delivering services: hosting providers, form processing tools, email delivery services, and payment processors. Each of these services has its own privacy policy governing how they handle data. We select providers that maintain reasonable security and privacy standards.

Your Rights

You may request access to, correction of, or deletion of any personal data we hold about you at any time. To exercise these rights, contact us at the address below. We will respond to all legitimate requests within 30 days. Where required by applicable law (including CCPA for California residents), we will comply with all data subject rights obligations.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website following changes constitutes acceptance of the updated policy.

Contact

Questions regarding this privacy policy may be directed to: christopher millson — connect